USA (Minnesota) After Hours Telephone Answering Services

RFP ID: CC-0275
Government Authority located in Minnesota; USA looking for expert vendor for After Hours Telephone Answering Services.
[A] Budget: 20,000 USD Per year
[B] Scope of Service:
(1) Vendor needs to provide after hours and emergency Telephone Answering Services for government authority.
(2) Contract period shall be for one year and it may extend for four additional one year periods.
(3) The estimated total value of the contract for one year is $20,000.
(4) Vendor should answer, screen and handle all calls that come from telephone line during following time period:
- Monday to Friday: 4:20 pm to 8:00 am
- Each weekend: 4:20 pm to 8:00 am
- On Holidays: 4:20 pm on the day preceding the holiday to 8:00 am on the day following the holiday
[C] Work Performance:
Performance of the work will be offsite. Vendor needs to carry work in their office location.
[D] Eligibility:
- Onshore (USA Only)
[E] Deadline to Submit Proposals: December 09, 2011
MOre Info: http://www.7outsource.com/request-for-proposals/call-center-rfp/3079-usa-minnesota-after-hours-telephone-answering-services-budget-20000-usd-per-year-deadline-december-09-2011.html

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